Return/Exchange Policy
If you are not 100% satisfied with your purchase, you may return it for a full refund. Need to return a product for a different size? No problem, see instructions below.
Return
You can return unused items up to 14 days from the delivery date for a full refund minus shipping charges.
If you would like to return an item, please mail the product using traceable mail to the address below. All return shipping costs are the responsibility of the customer.
Flexz Fitness Returns
10900 Research Blvd Suite 160-C
Austin TX 78759
Please include your original receipt and a note explaining the reason for the return and what you'd like us to do (exchange, credit or refund). After a return has been received, it will take 7-10 days to process and refunds will be issued in the original form of payment.
Exchange
You may exchange an unused item for another size. Simply mail the item back with a note saying what size you want along with a shipping address to
Flexz Fitness Returns
10900 Research Blvd Suite 160-C
Austin TX 78759
Please note we can not accept used or washed clothing due to hygiene reasons.
Faulty items
If you believe your product is defective please contact us at sales@flexzfitness.com to help resolve the issue.
